EcigZoo COVID Updates

Please see below for our COVID updates to operating hours and services.

We Re-Open Monday April 12th for Walk-Ins

We will reopen on Monday 12th April for Walk-In's.  Shops will return to their normal opening times, Monday - Sunday.  When we will be open then with full Covid-safe measures in place.  You must wear a mask to enter and maintain social distancing.

Once we re-open, we will still have a collection option on our website to help keep the shops as empty as possible, and Covid safe. We will no longer take telephone orders for collection, as we do not have enough staff to maintain phone lines and run the shops. We will still take telephone orders for deliveries as we did pre-covid.

Should you have any queries, please do not hesitate to get in contact.

We look forward to seeing all our regulars again!  

National Lockdown

Website

Website is operating normally for deliveries via Royal Mail including next-day delivery options. There may be delays with all postal methods due to courier demand and staff shortages.  Order before 3pm for same-day dispatch (Mon-Fri)

Stores

Our stores are operating on a pre-order click and collect basis only.  Ordering at the door or entering the shops is not possible.

Ordering for collection at either our Wisbech or Peterborough vape shops can be done online or by telephone.

To order online - add your items to the cart, checkout, enter your address details and on the next screen, select Collection as the shipping method when checking out.  Orders are normally ready within 20 minutes during collection hours.

To order by phone please call us on 03303 300 395 during collection hours.  We get a lot of calls and if we are engaged please try again later or send us a message.

Collection Times:

• Wisbech
• Monday - Friday: 9AM - 5PM
• Saturday: 9AM - 4.30PM
• Sunday: Closed
• Peterborough
• Monday - Friday: 9AM - 4.30PM
• Saturday: 9AM - 4.30PM
• Sunday: 10AM - 4PM